Customer support at Benninghoven:
Minimum downtimes, minimum wear costs, maximum customer proximity.
A wide range of training courses as a basis for optimal use of our plants. A dense network with experienced service technicians. Quick availability of original spare parts. All of this is guaranteed by our comprehensive support organisation. Worldwide, day after day.
Our service programme includes the following topics:
- Professional maintenance of your machine
- Servicing and repair
- Preventative maintenance and service contracts
- Ordering and advantages of original spare parts
- The proper wear part for your application
- Reduction of wear part and operating costs
- Application advice, training
Our local contact partners in the service subsidiaries provide you with comprehensive support for all tasks and questions regarding our products. This includes diagnosis and technical assistance, ordering of original spare parts and application advice, among others ...
An essential component for the successful use of our plants is corresponding knowledge of their operation. In order to communicate the necessary technical knowledge to your employees, Benninghoven offers a wide range of training courses, which can be held in our headquarters in Mülheim or on site. Individual trainings will be customized and held by specialists of the relevant department...
Quick technical support is our main priority. We ensure short response times and quick solutions through a close network of subsidiaries, their experienced service technicians and the additional support provided by our support organisation in the brand headquarters. ...
Original spare parts from Benninghoven. The quality of our spare parts is equally important as the quality of our plants. This is the only way to secure our high reliability and availability on a permanent basis....